Human Support. Real Results.
At Circle LMS, support isn’t an add-on—it’s a promise. We believe every client deserves hands-on, human support tailored to their goals. Our experienced team delivers timely, expert assistance across setup, troubleshooting, configuration, and more—so you can stay focused on delivering great training.
What You Get with Circle LMS Support
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Dedicated Customer Success Manager
Whether you have 50 users or 5,000, every Circle LMS client is matched with a dedicated Customer Success Manager. That means personalized support from someone who understands your business, your goals, and your platform setup.
No Bots. No Wait. Just Real Help.
Skip the endless queues and generic responses. No more submitting support tickets that disappear into a black hole. When you need answers, you’ll talk to a real person—fast.
Free Implementation
We handle the heavy lifting—configuring your LMS to match your needs from day one.
Hands-on Onboarding Support
Our team guides you through every step of launch and setup, ensuring your LMS is tailored, tested, and ready to roll.
Video Conference Support
Need to walk us through your issue?
No worries! We can schedule a Webex or Zoom meeting, allowing us to screen share and troubleshoot together in real-time.
Simply schedule a virtual meeting with us here, and our team of dedicated specialists will ensure you can navigate any challenge confidently.
Unlimited Email Support
Have a quick question or need assistance on-the-go?
Our unlimited email support ensures that help is always within reach. Simply email us at support@circlelms.com and we'll promptly respond to assist with any inquiries or concerns you may have.
1-On-1 Personalized Consultation
Need personalized assistance?
At Circle LMS, we recognize the distinctiveness of every organization. Hence, we will take the time to understand your unique requirements, challenges and goals, offering solutions and guidance that are customized to your situation. Schedule a virtual support meeting with us, where our expert consultants will collaborate with you individually to delve deep into your specific needs.
Help Center Resources
Access a wealth of resources and self-service tools through our comprehensive Help Center. From step-by-step guides and video tutorials to FAQs and best practice articles, our Help Center is your go-to resource for everything you need to maximize the value of Circle LMS. Find answers to common questions, learn new tips and tricks, and discover how to make the most of our platform at your own pace.
Migration Support
Transitioning to Circle LMS from another platform? Let our experienced migration team make the process seamless and stress-free for you.
From planning and preparation to execution and beyond, we will handle all aspects of the migration process with utmost care and precision. You can rest assured that all your users, courses, and data will be securely transferred to our platform with minimal disruption to your day-to-day operations.
What’s Inside: Features That Power Smarter Training
Exceptional Quality